PRIVACY POLICY

(last updated 6th April 2026)

This Privacy Policy applies to Two Greeks and a Van Pty Ltd ACN 680 684 379 trading as Real Deal Property (“Real Deal Property”, “we”, “us”, “our”) and the website located at https://www.realdealproperty.com.au (the “Site”).

Real Deal Property respects your right to privacy. We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs regulate how we collect, hold, use and disclose personal information, and how individuals may access and correct that information or make a privacy complaint. This Privacy Policy explains how we comply with those obligations and has been prepared in accordance with APP 1.

Personal information we collect and hold
“Personal information” has the meaning given to it in the Privacy Act 1988 (Cth). In general terms, it is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether or not it is recorded in a material form.

In our buyers advocacy business, we may collect and hold personal information including (but not limited to) your name, address, telephone number, email address, financial information, property preferences and investment objectives, and other information required to provide our services or to comply with our legal and regulatory obligations.

We generally collect personal information directly from you, including when you:

• complete our online quiz, calculator, or enquiry form;
• book or attend a free discovery call or consultation;
• engage us as your buyers advocate;
• communicate with us by telephone, email, or electronic messaging; or
• interact with our website or online platforms.

In some circumstances, we may also collect personal information from third parties, such as referral partners, real estate agents, or publicly available sources, where this is lawful and reasonable to do so.

Property investment and related laws may require us to collect certain information. If that information is not provided, we may not be able to act on your behalf effectively or at all.

Use of personal information
We use personal information collected from you for the purpose for which it was collected, that is to provide real estate agent services, primarily as buyers advocates, and to perform our obligations under our agreement with you. This includes:

• verifying your identity;
• assessing your property investment goals, financial position, and suitability for our services;
• researching, identifying, and negotiating the acquisition of properties on your behalf;
• communicating with you about suitable investment opportunities;
• managing our relationship with you as a client;
• complying with our legal and regulatory obligations; and
• dealing with enquiries and complaints.

We may also include your information in our database to receive regular market updates and communications about our services. By providing any information to us or submitting any form or enquiry to us, you consent to being contacted by us regarding opportunities and services. You may opt out of receiving these communications at any time by contacting us or using the unsubscribe function where available.

Disclosure of personal information
We may disclose personal information to third parties as reasonably necessary to carry out our functions and activities. Depending on the circumstances, this may include disclosure to:

• selling agents, property vendors, and other buyers agents;
• mortgage brokers, financial advisers, and lenders;
• legal practitioners and conveyancers;
• building, pest, and other property inspectors and consultants;
• contractors and third-party service providers, including IT, data storage, marketing, and communications providers;
• professional advisers such as lawyers and accountants; and
• government agencies, regulators, or law enforcement bodies where required or authorised by law.

Some of our third-party service providers (including IT, cloud storage, or technical support providers) may be located overseas or may store or access personal information from overseas locations. Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure that the recipient handles the information in accordance with the Australian Privacy Principles or as otherwise permitted by the Privacy Act.

Cookies and website information
We use cookies to obtain information about the preferences of visitors to the Site and the services they select. We also use login information, including IP addresses, ISPs, and browser types, to analyse trends, administer the Site, track usage, and gather broad demographic information.

You may configure your browser to reject cookies, but this may limit your ability to use some features of the Site.

Storage and security of personal information
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. Personal information is stored in both electronic and hard copy form, and we maintain physical, administrative, and technical safeguards appropriate to the nature of the information held. Access is restricted to authorised personnel and service providers.
While we take reasonable steps to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee that such events will not take place. We will not be liable to visitors for any such occurrences to the extent permitted by law.

When personal information is no longer required for the purpose for which it was collected, and we are not required by law to retain it, we take reasonable steps to destroy or de-identify that information.

Access and correction
You may request access to the personal information we hold about you, and request that it be corrected, by contacting us using the details below. We will respond to access and correction requests within a reasonable period and in accordance with the APPs.

Privacy complaints
If you believe that we have breached the APPs or mishandled your personal information, you may make a written complaint to us using the contact details below. Please include sufficient detail to enable us to investigate the complaint.

We will acknowledge receipt of your complaint and aim to respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.

Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Where we propose to make material changes that may affect the handling of personal information you have previously asked us not to disclose, we will contact you to allow you to prevent such disclosure. The current version of this Privacy Policy will be posted on the Site.

Links
The Site may contain links to other websites. When you click on one of these links, you are navigating to another website. We encourage you to read the privacy policies of those linked sites, as their policies may differ from ours. This Privacy Policy does not apply to any linked websites.

Contact details
If you would like to contact us, access or correct your personal information, or make a privacy complaint, please contact us at:
Real Deal Property (Two Greeks and a Van Pty Ltd ACN 680 684 379)
Email: [email protected]
Phone: 1800 889 889
Website: www.realdealproperty.com.au